Version 20210729.1

Summary: Maintenance release (small enhancements, bug-fixes, and foundational updates)

A. Enhancements:

  • New Analytics/Custom Report data tables (TriageBotResults, LiveChatInputs) and field (ChatEndedBy)
  • Foundational updates to support Quick Replies for SMS (upcoming feature)

B. Bug-fixes/maintenance:

  • Offline Widget showing blank chat area after minimizing and maximizing
  • Remove unnecessary backend errors thrown for widgets not using Answer Bot
  • Remove unnecessary backend errors thrown during triage bot execution
  • Update Location Headers to correctly reference paths used in Answer Bot
  • Address 405 errors thrown when pulling up Chatbot preview from Widget Admin