Version 20201221.1

Summary: Major Chatbot enhancements, new third-party Integration features, UI updates, and bug fixes

  • Chatbot Builder: New 'External Bot' block for third-party integration (Premium Service)
  • Webhook Support and Management (Premium Service)
  • Authorization pass-through capabilities via Widget
  • Self-service capability to access Chat Downloads via API
  • Styling/Font updates to the UI
  • Bug fixes:
    • Address issue with Request Forms drag-and-drop
    • Admin - Outreach Message display issue