Version 20210128.2
over 3 years ago by Carl Vergara
Summary: Backend services and UI updates
- Chat Transcript PDF: Support download of chat logs in .pdf format via API
- Inbox: Address issue where Inbox chat files are not accessible for agents who don't have elevated roles
- Widget: Address an issue where widget disappears if a patient navigates across different pages on the site once an agent goes offline during an active chat
- File Upload: Enforce true 30MB file size limit for widget/chatbot file uploads
- Texting: Address an issue where agents are unable to save a new patient name when '-0' is part of the phone number
- Quick Replies: Optimize loading Quick Replies for agents
- Widget Admin: Description correction for Widget Topic 'Auto Responders' setting (i.e., updated 'patient' to 'agent')
- Optimization: Necessary backend services optimization and adjustments post-platform upgrade