Version 20210219.1

Summary: Remediate issue where agent phone number assignments are not displaying correctly; additional updates for future custom analytics reporting capabilities.

(Note: Back-end services release only; UI version remains 20210218.2)

  • Agent Phone Number Assignments: address issue where orgs with high volume # of agents are displaying incorrect data for their phone numbers assignments
  • Custom Analytics Reporting: additional data ingestion updates for upcoming reporting capabilities