Version 20210401.1

Summary: Widget auto-scroll improvements, Analytics enhancements and bug-fix

Improvements:

  • Additional improvements to auto-scrolling and spacing in the widget during live chats and bot execution
  • Updates to the new Analytics data model to further enhance Custom Report query capabilities
  • Re-order the 'No Agent Necessary' back to top of Agents section in Analytics csv download
  • Analytics service caching performance improvements

Bug-fixes:

  • Fix analytics chat aggregation to filter by UTC date time rather than user's local date time