Version 20210401.1
about 4 years ago by Carl Vergara
Summary: Widget auto-scroll improvements, Analytics enhancements and bug-fix
Improvements:
- Additional improvements to auto-scrolling and spacing in the widget during live chats and bot execution
- Updates to the new Analytics data model to further enhance Custom Report query capabilities
- Re-order the 'No Agent Necessary' back to top of Agents section in Analytics csv download
- Analytics service caching performance improvements
Bug-fixes:
- Fix analytics chat aggregation to filter by UTC date time rather than user's local date time