Version 20210607.1
over 3 years ago by Carl Vergara
Summary: Answer Bot Upgrade, Audio Notification and Triage Bot display fixes
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Answer Bot feature upgrade - please reach out to [email protected] for more details. Feature upgrade highlights:
- A redesigned, more intuitive Answer Bot interface in the Widget
- Improved transitioning between Answer Bot and Live Chat for visitors within the Widget
- A new capability for Admins to flag ‘Featured Articles’ to be prominently displayed in Answer Bot
- Ability to sort Article display within a Category
- Updated means for patients to provide feedback about an article’s helpfulness
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Answer Bot backend updates
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Fix for Audio Notifications not being activated for incoming chats in certain scenarios
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Fix for Triage Bot Recommendation Set text display being clipped