Version 20220210.1

Summary: Chatbot enhancements for Go To Step and Decision Branch blocks

  1. Chatbot enhancements:
    • Go To Step has now been extended to work across different flows within a chatbot (instead of just being able to reference steps within a flow)
    • Similar to Link to Flow steps, clicking on the arrow button of a Go To Step in the canvas will now navigate you to the specific Go To Step being referenced
    • Chatbot preview highlighting update: during execution of a preview, the current step being executed will remain highlighted in green, visited steps will now be highlighted in purple, and unvisited step will remain grey
    • Decision Branch step values used for comparisons are now case-insensitive
  2. MedChat backend service timeout extended: this reduces the likelihood of lost web socket connections caused by Chrome's keep-alive throttling, which in turn could be causing Widgets to sporadically (and incorrectly) indicate no agents are online to chat