Version 20220210.1
almost 3 years ago by Carl Vergara
Summary: Chatbot enhancements for Go To Step and Decision Branch blocks
- Chatbot enhancements:
- Go To Step has now been extended to work across different flows within a chatbot (instead of just being able to reference steps within a flow)
- Similar to Link to Flow steps, clicking on the arrow button of a Go To Step in the canvas will now navigate you to the specific Go To Step being referenced
- Chatbot preview highlighting update: during execution of a preview, the current step being executed will remain highlighted in green, visited steps will now be highlighted in purple, and unvisited step will remain grey
- Decision Branch step values used for comparisons are now case-insensitive
- MedChat backend service timeout extended: this reduces the likelihood of lost web socket connections caused by Chrome's keep-alive throttling, which in turn could be causing Widgets to sporadically (and incorrectly) indicate no agents are online to chat