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API Reference
Changelog
Gets a retention job.
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Chats API
ChatsV
Download chats
get
Get chats
get
Get user's chats
get
Get chat by ID
get
Get user's chat by ID
get
Submit form inputs
post
Get chat tag by ID
get
Get chat file by ID
get
Live Chat API
ChatAttributes
Get attribute by ID
get
Update attribute
put
Create attribute
post
ChatContext
Get message context
get
Get chat context
get
MessageKeywords
Get keywords.
get
Messages
Get message by ID
get
Post message
post
Post user is typing
post
RegisteredChats
Get registered chat by ID
get
Creates a registered chat
post
Transcript
Get a chat transcript
get
UserVerificationConfig
Get user verification config
get
Create a user verification config.
post
ChatBot Execution API
Execution
Resume chatbot execution
post
JourneyInstances
Creates journey instances.
post
TextBotExecution
Resume textbot execution
post
Custom Reports API
Queries
Execute query
post
Asset Manager API
Assets
Get assets. Supports OData.
get
It creates an asset.
post
Get assets via json search params.
post
Get asset by id.
get
Update the asset.
put
Patch the asset.
patch
Delete the asset.
del
Download the asset.
get
Download the asset's thumbnail image.
get
DataSets
Get data sets
get
Create data set
post
Get data set by ID
get
Update data set
put
Folders
Get folders for the current org. Supports OData.
get
Create a folder.
post
Get Folder by it's ID
get
Update folder.
put
Deletes an empty folder.
del
Gets all items within the folder.
get
SMS Chat API
SmsChats
Gets all chats.
get
SmsMessages
Post SMS message
post
TextBotExecutions
Start text bot execution
post
Get text bot by execution ID
get
MedChat Utility API
RetentionJobs
Creates a retention job.
post
Lists retention jobs.
get
Gets a retention job.
get
Closes the retention job and deletes generated artifacts.
del
Gets the extract file created.
get
MedChat Auth
CustomUserAttributes
/v1/orgs/{orgId}/users/{userId}/customattributes
get
/v1/orgs/{orgId}/users/{userId}/customattributes/{attributeId}
get
External Chats API V1
ExternalChatsFilesVersionless
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Gets a retention job.
get
https://example.com/orgs/
{orgId}
/retentionJobs/
{retentionJobId}
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