Version 20220318.1

Summary: Hotfix to address a backend service issue from version 20220317.1 where generating a Chat Transcript throws an error when the requestor is a Third Party user (such as SalesForce)

Version 20220317.1

Summary: SMS secure chat link scheduling and various updates and bug-fixes

Version 20220314.1

Summary: Chatbot enhancements, bug-fix, and component for upcoming SMS/Texting enhancement

Version 20220303.1

Summary: Live Chat left-hand sidebar update, Chatbot updates, Bug-fixes, building blocks for upcoming features

Version 20220224.1

Summary: Chatbot update, Azure SSO name parsing update, and support for an upcoming chatbot feature (snippets)

Version 20220221.2

Summary: Main Menu reorganization, Major Answer Bot Enhancements, New Conditional Outreach Messages, smaller enhancements and bug-fixes

Version 20220214.1

Hotfix summary: Address issue where Triage bot execution freezes when all auto-submit fields are enabled and Triage Bot region is not being prompted.

Version 20220210.1

Summary: Chatbot enhancements for Go To Step and Decision Branch blocks

Version 20220204.1

Summary: Hotfix to address an issue where Chatbot decision branching step is unable to use valid operators

Version 20220203.1

Summary: Triage Bot Exception Handling, new SMS setting for idle texts, EHR system integration components