Version 20211117.1

Summary: New Analytics Survey dashboard, additional SMS data in Custom Report, fix Avatar display delay in Transcript pages

Version 20211111.1

Summary: Chat Logs Transcript search capability, foundational components for upcoming features, bug-fixes

Version 20211102.1

Summary: Enable Quick Replies for SMS/Texting

Version 20211028.1

Summary: Enhance password handling; fix a minor issue where Widget avatar border display broken lines

Version 20211026.1

Summary: Update Analytics Missed Chats section; address Triage Bot symptoms entry not clearing after selection

Version 20211021.1

Summary: Chatbot updates (Math and List Operators), apply Auto-responders across all topics, tech debt resolution and bug-fixes

Version 20211019.1

Summary: Prod bug-fixes for Analytics and minor builder enhancement

Version 20211018.1

Summary: Live Chat and Agent Analytics Update, Chatbot Builder updates, and foundational work for upcoming Answer Bot and Custom Report enhancements

Version 20211007.1

Summary: Chatbot upgrades and resolve pre-existing bot builder issues

Version 20210930.1

Summary: Chatbot complex decision branching, foundational components for upcoming features, and bug-fixes