Version 20211117.1
Summary: New Analytics Survey dashboard, additional SMS data in Custom Report, fix Avatar display delay in Transcript pages
Summary: New Analytics Survey dashboard, additional SMS data in Custom Report, fix Avatar display delay in Transcript pages
Summary: Chat Logs Transcript search capability, foundational components for upcoming features, bug-fixes
Summary: Enable Quick Replies for SMS/Texting
Summary: Enhance password handling; fix a minor issue where Widget avatar border display broken lines
Summary: Update Analytics Missed Chats section; address Triage Bot symptoms entry not clearing after selection
Summary: Chatbot updates (Math and List Operators), apply Auto-responders across all topics, tech debt resolution and bug-fixes
Summary: Prod bug-fixes for Analytics and minor builder enhancement
Summary: Live Chat and Agent Analytics Update, Chatbot Builder updates, and foundational work for upcoming Answer Bot and Custom Report enhancements
Summary: Chatbot upgrades and resolve pre-existing bot builder issues
Summary: Chatbot complex decision branching, foundational components for upcoming features, and bug-fixes