Summary: Inbox UI enhancements; SMS badge count bug-fix, Answer Bot admin loading issue fix

Summary: Answer Bot Upgrade, Audio Notification and Triage Bot display fixes

Summary: New feature to add Notes in Live Chat; migrate to newest platform version for Analytics; minor updates to data processing for Custom Reports

Summary: Enhancements/bug-fixes for Team Chat, Widget sound notification, SMS/Texting history display, Widget 'user is typing' notification, Notifications logo update

Summary: Major SMS Enhancements Phase 2, Foundational updates for future Custom Triage Bot capabilities, Bug-fixes

Summary: Foundational UI, SMS, Analytics, and User presence updates

Summary: Hotfix for issues with Message Bar, Widget typing indicator, and high volume inactive SMS chats

Summary: SMS Enhancements Phase 1

Summary: Update new Analytics to capture resolved Inbox data

Summary: Minor adjustments and bug-fixes (User Roles, Get Chats download, Chatbots)