A registered chat link (see Building Registered Chat Links) can be delivered to its intended recipient using whatever method (email, US mail, SMS text, etc...) makes sense for your organization's workflow.

If you'd like to send registered chat links to patient via SMS text and you don't already have a texting provider, MedChat provides a couple of endpoints that can help.

Send SMS Message Endpoint

The send SMS message endpoint is available for customers who have purchased a texting number in the MedChat Texting product. Texts sent via this endpoint will be from the number specified in the request body. They will also be visible in the Texting section of the MedChat app, as will any SMS responses from the patient.

API documentation for the send SMS message endpoint can be found here.

The call is an authenticated POST to https://medchatapp.com/smschatapi/external/orgs/{orgId}/smsMessages, with the following example request body:

{
  "text": "Please chat with us at https://yourcompany.com/chats?chatReferenceCode=YP6XQEH4",
  "recipientPhoneNumber": "2175551234",
  "name": "Jane Doe",
  "senderPhoneNumber": "8005559876"
}